Texas Notice of Non-discrimination

Notice of Non-discrimination

Friday Health Plans complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Friday Health Plans does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Friday Health Plans:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Friday Health Plans Member Services at 1-844-451-4444.

If you believe that Friday Health Plans has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Chief Compliance Officer, 700 Main Street,  Alamosa, CO 81101; 1-844-451-4444 (TTY: 1-800-735-2989); compliance@fridayhealthplans.com. You can file a grievance in person or by mail, or email. If you need help filing a grievance, our Chief Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Español (Spanish

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 844-451-4444 (TTY:800-735-2989)

Tiếng Việt (Vietnamese)

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 844-451-4444 (TTY: 800-735-2989)

繁體中文 (Chinese)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 844-451-4444 (TTY: 800-735-2989))。

한국어 (Korean)

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 844-451-4444 (TTY: 800-735-2989)번으로 전화해 주십시오.

Русский (Russian)

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 844-451-4444 (телетайп: 800-735-2989).

Deutsch (German)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 844-451-4444 (TTY:800-735-2989).

Français (French)

ATTENTION: Si vous parlez français,des services d'aide linguistique vous sont proposés gratuitement. Appelez le 844-451-4444 (TTY:800-735-2989).

العربية (Arabic)

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 844-451-4444 (رقم هاتف الصم والبكم: 800-735-2989

Tagalog (Tagalog – Filipino)

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 844-451-4444 (TTY: 800-735-2989).

日本語 (Japanese)

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。844-451-4444(TTY:800-735-2989)まで、お電話にてご連絡ください。

हिंदी (Hindi)

ध्यान देंयदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-844-451-4444 (TTY: 1-800-735-2989) पर कॉल करें।

فارسی (Farsi)

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 844-451-4444 (TTY: 800-735-2989) تماس بگیرید.

اُردُو (Urdu)

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال

کریں 1-844-451-4444  (TTY: 1-800-735-2989).

ગુજરાતી (Gujarati) સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  1-844-451-4444 (TTY: 1-800-735-2989).

ພາສາລາວ (Lao) ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-844-451-4444 (TTY: 1-800-735-2989).


Speak to a Health Plan Expert

Questions? Concerns? Compliments? We're open Monday-Friday, 8am-8pm CT and 7am-7pm MT to help you with anything you might need.

Give us a call: 844-451-4444