New Mexico Notice of Non-discrimination

Notice of Non-discrimination

Friday Health Plans complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Friday Health Plans does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


Friday Health Plans:


  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)

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  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages


If you need these services, contact the Friday Health Plans Member Services at 1-844- 805-5000.


If you believe that Friday Health Plans has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Chief Compliance Officer, 700 Main Street, Alamosa, CO 81101; 1-888-533-3696 (TTY: 1-800-659-8331);

compliance@fridayhealthplans.com.


You can file a grievance in person or by mail, or email. If you need help filing a grievance, our Chief Compliance Officer is available to help you.


You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697

(TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Español (Spanish)

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 844-805-5000 (TTY:800-659-8331)

Tiếng Việt (Vietnamese)

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 844-805-5000 (TTY: 800-659-8331)

繁體中文 (Chinese)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 844-805-5000 (TTY: 800-659-8331))。


한국어 (Korean)

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

844-805-5000 (TTY: 800-659-8331)번으로 전화해 주십시오.

Русский (Russian)

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 844-805-5000 (телетайп: 800-659-8331).

Deutsch (German)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 844-805-5000 (TTY:800-659-8331).

Français (French)

ATTENTION: Si vous parlez français,des services d'aide linguistique vous sont proposés gratuitement. Appelez le 844-805-5000 (TTY:800-659-8331).

(Arabic) اﻟﻌرﺑﯾﺔ

ﻣﻠﺣوظﺔ: إذا ﻛﻧت ﺗﺗﺣدث اذﻛر اﻟﻠﻐﺔ، ﻓﺈن ﺧدﻣﺎت اﻟﻣﺳﺎﻋدة اﻟﻠﻐوﯾﺔ ﺗﺗواﻓر ﻟك ﺑﺎﻟﻣﺟﺎن. اﺗﺻل ﺑرﻗم 844-805-5000

)رﻗم ھﺎﺗف اﻟﺻم واﻟﺑﻛم: 800-659-8331

Tagalog (Tagalog – Filipino)

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 844-805-5000 (TTY: 800-659- 8331).

日本語 (Japanese)

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。844-805- 5000(TTY:800-659-8331)まで、お電話にてご連絡ください。

Italiano (Italian)

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di

assistenza linguistica gratuiti. Chiamare il numero 1-844-805-5000 (TTY: 1-800- 659-8331).

(Hindi)

ध् :  य� तो फ्   भाषा सहायता सेवाएं उपलब्ध ह।�   1-844- 805-5000 (TTY: 1-800-659-8331) कर�।

Diné Bizaad (Navajo)

D77 baa ak0 n7n7zin: D77 saad bee y1n7[ti’go Diné Bizaad, saad bee

1k1’1n7da’1wo’d66’, t’11 jiik’eh, 47 n1 h0l=, koj8’ h0d77lnih 1-844-805-5000 (TTY: 1-800-659-8331.)

(Farsi) ﻓﺎرﺳﯽ

ﺗوﺟﮫ: اﮔر ﺑﮫ زﺑﺎن ﻓﺎرﺳﯽ ﮔﻔﺗﮕو ﻣﯽ ﮐﻧﯾد، ﺗﺳﮭﯾﻼت زﺑﺎﻧﯽ ﺑﺻورت راﯾﮕﺎن ﺑرای ﺷﻣﺎ ﻓراھم ﻣﯽ ﺑﺎﺷد. ﺑﺎ 844-805-

.ﺑﮕﯾرﯾد ﺗﻣﺎس 5000 (TTY: 800-659-8331)

ภาษาไทย (Thai)

เรียน:  ถาคุณพดู  ภาษาไทยคุณสามารถใชบ้  รกิ  ารช่วยเหลอทางภาษาไดฟ้  รี  โทร 844-805-5000 (TTY: 800-659- 8331).


Speak to a Health Plan Expert

Questions? Concerns? Compliments? We're open Monday-Friday, 8am-5pm MT to help you with anything you might need.

Give us a call: 844-805-5000

Pay by Phone: 844-279-4335