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The Friday Insurance Glossary

Don’t speak insurance? Visit the Friday Insurance Glossary. Glossary

Click here to log into your Friday Member Portal. Use the portal to track your claims, pay your monthly premium, download a new ID card, check the Friday network, and learn more about your health benefits.

2019 Health Plans Information

Open enrollment for 2019 is just around the corner! Starting November 1st, you'll be able to purchase health insurance for 2019. To check out our 2019 plans and benefits, you can visit our health plans page here.

Current Friday Health Plans Members: Health plan renewals are happening soon. We've got the details on everything you need to know here.

2019 Individual Health Plans Brochure

2019 Individual Silver Cost-Share Reduction Plans Brochure

2019 Doctor Search

2019 Drug Search

2019 Health Network

2019 Individual Plan Changes

2019 Small Group Plan Changes

Dispatch Health
Doctor Visits by Phone or Online
Pharmacy Info
2019 SBCs
Notice of Nondiscrimination

Friday Health Plans complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. You can see our Notice of Nondiscrimination here.

American Heart Association

Member Rights

Friday Health Plans is committed to the highest level of quality and ethical standards and to ensuring that all its business is conducted in compliance with Federal, State and local laws and within applicable regulatory guidelines.

Friday Health Plans will take appropriate disciplinary action against employees, providers, subcontractors, consultants, and agents found to have violated Friday Health Plans policies or the Code of Conduct and/or committed Fraud, Waste or Abuse.

Fraud, Waste and Abuse

As part of the Friday Health Plans compliance program, we have an obligation to report known or suspected fraud, waste and abuse. We use the terms “fraud”, “waste” and “abuse” defined below as applied to our business.

Fraud – An intentional deception or misrepresentation made by a person with the knowledge that the deception could result in some unauthorized benefit to him/herself or some other person. It includes any act that constitutes fraud under applicable Federal or State law.

Waste – Overutilization of services, or other practices that result in unnecessary costs. Generally not considered caused by criminally negligent actions but rather misuse of resources.

Abuse – An individual’s activities that are inconsistent with sound fiscal, business or medical practices that result in an unnecessary cost, reimbursement for services that are not medical necessary or fail to meet professionally recognized standards for health care.

Report Compliance Issues

For good faith, anonymous reporting of any compliance concerns, including fraud, waste or abuse or other compliance-related matters, please call our Compliance Hotline at 888-533-3696. You do not need to give your name.

Compliance Links

Please click on the links below for additional information.

Notice of Privacy Practices

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