Frequently Asked Questions

When is my premium payment due and how can I make a payment?

You will need to pay the following month’s premium by the 20th of the month before. You can make a payment through the automated phone system at 844-279-4335. Please have your invoice and method of payment handy—either credit card or bank account. Or you can also call the Friday Care Crew at 844-451-4444. Once payment is processed, you can request a receipt at

When can I buy health insurance?

The annual open enrollment period in Colorado is November 1 – January 15 for health plans beginning January 1, 2021. However, if you experience a “qualifying life event” at any time of year, you may be able to purchase health insurance. These events include getting married, divorced, moving, leaving a job, and more. You’ll need to provide documentation to prove your qualifying life event. For example, if you have a baby December 2, you can enroll your child your plan starting that day. Click Here for Qualifying Life Events and Special Enrollment Period Details.

Do I qualify for a government subsidy?

You might be surprised to learn you do qualify for financial assistance with your monthly premiums. Individuals who earn less than about $45,000 annually qualify, as does a family of four earning less than about $96,000. Visit to check—if you do qualify, you will enroll through Connect for Health.

When is the open enrollment period for buying 2020 health plans?

In Colorado, Open Enrollment begins on November 1, 2019 and ends on January 15, 2020 for buying on Connect for Health Colorado. You have until January 31 to buy coverage if you enroll directly through Friday.

If you receive a government subsidy for buying health insurance, you must purchase your plan by December 15 for your plan to start January 1, 2020. Otherwise your plan will start February 1 and you could be uninsured for January.

If you do not receive a subsidy, Friday Health Plans allows you to sign up by December 31 for your plan to start January 1. If you sign up January 1 – 31, your plan will start February 1 and you could be uninsured for January.

Can I switch health plans during open enrollment?

Yes, open enrollment is the right time to switch from one health plan to another. To switch to Friday Health Plans from another health insurance company, you can enroll directly with us, your broker, or Connect for Health by the deadlines listed above. Be sure to cancel your other plan as well.

If you want to stay with Friday but want to change your plan or your personal information has changed, visit your Friday Member Portal to make those changes, or Connect for Health if you enrolled there originally. Or give us a call 800-475-8466.

Plans We Offer

  • Catastrophic

    The Friday Catastrophic Plan is designed for folks under 30 years old who need the most basic of basics. It will be there for you in case of an accident or if you get really sick. You even get 3 free in-network primary care doctor visits at no cost when you’re feeling under the weather. Because this plan is focused on basic stuff, it has a pretty nice price tag!

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  • Bronze

    If you don’t go to the doctor very often and just want basic coverage without breaking the bank, one of the Bronze Plans is likely perfect for you. Even though it has a lower price tag, you’ll get some handy perks, including free Teladoc visits when you want to see a doctor without leaving your living room. And the Bronze Plus also includes unlimited in-network primary care and mental health visits.

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  • Silver

    The Friday Silver Plan is great for you or the family members on your plan (read: crazy kids, clumsy spouse) if you see the doctor a few times a year for whatever life throws at you, with a lower deductible if anything big happens. And this plan has unlimited in-network free doctor visits, virtual doctor visits and mental health visits, and $0 generic drugs to let you live life to the fullest.

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  • Gold

    If you tend to give your insurance card a good workout, a Gold Plan may be the way to go. The Gold Plan has the highest monthly premium, but is well worth it for anyone who has their eye on the lowest deductible offering. And this plan has unlimited in-network free doctor visits, virtual doctor visits and mental health visits, plus $0 generic drugs to manage health issues while giving you peace of mind.

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