May 7 2020

Healthcare options for common health issues (not COVID-19)

As we continue to navigate life during COVID-19, it’s important to know your options for seeking treatment for ongoing medical conditions and knowing where to turn if you have health concerns other than COVID-19. Most doctor’s offices and hospitals have recently started scheduling non-emergency procedures and appointments again.

Over the past few months, the number of those seeking care at emergency rooms across the country has dropped significantly. In some areas, they are down 50%, but are people not having medical emergencies? Doctors across the country believe people are avoiding getting care altogether in fear of getting sick, but delaying care for health issues could make you much sicker. Gulp.

Not sure what to do if you need to seek care for more common health issues? Here are the options you have as a Friday member.

Talk to your primary care doctor

If you need to speak with someone about a nonurgent medical issue, try your primary care doctor first. Many doctors are now providing care by phone or through video. Worried about having to go doctor’s office for further examination? Ask them what precautions they are taking to protect their staff and patients before you go.

Many Friday plans include 3 free visits with a primary care provider

If you or your little ones have an upcoming doctor’s appointment, reach out to your doctor first before you cancel it and get advice on the next steps. Skipping vaccinations and routine checkups for children can be risky and can cause significant problems.

Don’t have a primary care doctor? Find one near you through our Friday provider search.

Teladoc—now $0

With Teladoc, speak with a doctor by phone, web, or mobile app 24/7. Teladoc medical professionals can help you with a wide range of non-emergency illnesses like sinus problems, respiratory infection, allergies, urinary tract infection, the cold, flu symptoms, and more.

Friday members can use Teladoc for no cost. Sign up for your account today and fill out your profile. Even if you do not use it today, you will be ready if you are feeling ill.

DispatchHealth

DispatchHealth is an in-network urgent care service in the comfort and convenience of your own home for concerns such as common sprains, shallow cuts, rashes, sore throat, colds, and more. Currently serving Friday members in the Denver, Boulder, and Colorado Springs service areas. Concerned about someone coming to your home? Read how Dispatch Health is handling COVID-19 concerns and decide if it’s right for you.

A DispatchHealth visit is a $75* fee. Requesting care is easy. Use DispatchHealth’s mobile app or website to start the virtual triage process. Or, call them directly: 720-647-5329 (Denver) or 719-314-3021 (Colorado Springs).

*This is the fee for all Friday health plans except Catastrophic or Bronze HSA.

Urgent Care 

Urgent care can help you with some health matters that need to be addressed sooner than waiting for a doctor but not necessarily an emergency. It is best for medical concerns such as common sprains, shallow cuts, rashes, sore throat, colds, and urinary tract infections.

Use the Friday provider search to find an in-network urgent care center near you.

Emergency Room

If you are having serious or life-threatening injuries or illnesses that require immediate attention, do not hesitate and head to the closest emergency room. Avoiding treatment can result in more severe complications.

As always, if you have any questions about your plan, benefits, or service, call our friendly Colorado-based customer service team: 800-475-8466. We’re here to help!

go back