Enrollment FAQs

When can I buy health insurance? 

The annual open enrollment period in Colorado is November 1 – January 15. However, if you experience a “qualifying life event” at any time of year, you may be able to purchase health insurance. These events include getting married, divorced, moving, leaving a job, and more. You’ll need to provide documentation to prove your qualifying life event. For example, if you have a baby December 2, you can enroll your child your plan starting that day. Click Here for Qualifying Life Events and Special Enrollment Period Details

When is my premium payment due?

You will need to pay the following month’s premium by the 20th of the month before. You can either make your payment online through the Friday member portal or over the phone at 800-475-8466. If you’ve been experiencing long hold times when calling our customer service team, please email questions@fridayhealthplans.com, and a friendly Friday Health Plans representative will call you back within a few hours (usually within the hour). Just leave your name, phone number, and the best time to reach you.

Do I qualify for a government subsidy?

You might be surprised to learn you do qualify for financial assistance with your monthly premiums. Individuals who earn less than about $45,000 annually qualify, as does a family of four earning less than about $96,000. Visit connectforhealthco.com to check—if you do qualify,  you will enroll through Connect for Health.

When is the open enrollment period for buying 2020 health plans?

In Colorado, Open Enrollment begins on November 1, 2019 and ends on January 15, 2020 for buying on Connect for Health Colorado. You have until January 31 to buy coverage if you enroll directly through Friday.

If you receive a government subsidy for buying health insurance, you must purchase your plan by December 15 for your plan to start January 1, 2020. Otherwise your plan will start February 1 and you could be uninsured for January.

If you do not receive a subsidy, Friday Health Plans allows you to sign up by December 31 for your plan to start January 1. If you sign up January 1 – 31, your plan will start February 1 and you could be uninsured for January.

Can I switch health plans during open enrollment?

Yes, open enrollment is the right time to switch from one health plan to another. To switch to Friday Health Plans from another health insurance company, you can enroll directly with us, your broker, or Connect for Health by the deadlines listed above. Be sure to cancel your other plan as well.

If you want to stay with Friday but want to change your plan or your personal information has changed, visit your Friday Member Portal to make those changes, or Connect for Health if you enrolled there originally. Or give us a call 800-475-8466.


Speak to a Health Plan Expert.

Friday Health Plans is open Monday – Friday, 8am – 5pm MST.
To receive a call back, email questions@fridayhealthplans.com