Select state
hamburger menu icon

Menu

You’re viewing this site from

Select state

Plans

2023 individual plans

Select a state to view plans in your area

Other plans
  • ICHRA Individual Coverage Health Reimbursement Arrangements let employers fund an account for each employee.
  • Low Income SEP Plans for those who qualify as low-income individuals and families and qualify for a subsidy.
Browse our network
Learn More

Health Insurance 101
We’ve outlined everything you need to know before diving into the health insurance shopping period. Now is the perfect time to brush up on your knowledge.

Members

Learn more
  • Glossary Insurance terms, made simple. Definitions of common phrases that are important to know for understanding health insurance coverage
  • FAQ Answers to frequently asked questions about eligibility, enrollment, member support and more
  • Blog
Member Portal

Sign in or register with us to:

  • Make a payment
  • Access digital benefits card 
  • View claims history

 

 

 

FAQ


 

Frequently Asked Questions


When is my premium payment due and how can I make a payment?

You will need to pay the following month’s premium by the 20th of the month before. You can make a payment through the automated phone system at 844-279-4335. Please have your invoice and method of payment handy—either credit card or bank account. Or you can also call the Friday Care Crew at 844-535-2000. Once payment is processed, you can request a receipt at questions@fridayhealthplans.com. You may also make payments and set up auto-pay on the Friday Member Portal.

Can I buy health insurance outside of the open enrollment period?

The annual open enrollment period starts on November 1.  However, if you experience a “qualifying life event” at any time of year, you may be able to purchase health insurance. These events include getting married, divorced, moving, leaving a job, and more. You’ll need to provide documentation to prove your qualifying life event. For example, if you have a baby on July 2, you can enroll your child on your plan starting that day.

Learn more about Qualifying Life Events and Special Enrollment Period details.

Can I switch health plans during open enrollment?

Yes, open enrollment is the right time to switch from one health plan to another. To switch to Friday Health Plans from another health insurance company, you can enroll directly with us, your broker, or Nevada Health Link by the deadlines listed above. Be sure to cancel your other plan as well.

Do I qualify for a government subsidy?

You might be surprised to learn you do qualify for financial assistance with your monthly premiums if you purchase a marketplace plan.  Individuals who earn less than about $51040 annually qualify, as does a family of four earning less than about $104,800. Visit https://www.nevadahealthlink.com to check—if you do qualify, you will enroll through Nevada Health Link.

How can I get reimbursed for out-of-pocket expenses?

To get reimbursed, please send a copy of your receipt and SuperBill (that you can request from your doctor) to questions@fridayhealthplans.com with your name, date of birth, phone number, and email.

For breast pumps, you can submit a receipt and prescription to questions@fridayhealthplans.com with your name, date of birth, phone number, and email.

How do I change my personal contact information?

If you purchased your plan on the exchange, please contact Nevada Health Link at 1-800-547-2927. If you bought your plan directly from Friday, please write us at questions@fridayhealthplans.com with your updated information.


Catastrophic

The Friday Catastrophic Plan is designed for folks under 30 years old who need the most basic of basics. It will be there for you in case of an accident or if you get really sick. You even get 3 free in-network primary care doctor visits at no cost when you’re feeling under the weather. Because this plan is focused on basic stuff, it has a pretty nice price tag!

 

Bronze plans

If you don’t go to the doctor very often and just want basic coverage without breaking the bank, one of the Bronze Plans is likely perfect for you. Even though it has a lower price tag, you’ll get some handy perks, including free Teladoc visits when you want to see a doctor without leaving your living room. And the Bronze Plus also includes unlimited in-network primary care and mental health visits.

Silver plans

The Friday Silver Plan is great for you or the family members on your plan (read: crazy kids, clumsy spouse) if you see the doctor a few times a year for whatever life throws at you, with a lower deductible if anything big happens. And this plan has unlimited in-network free doctor visits, virtual doctor visits and mental health visits, and $0 generic drugs to let you live life to the fullest.
 

Gold plans

If you tend to give your insurance card a good workout, a Gold Plan may be the way to go. The Gold Plan has the highest monthly premium, but is well worth it for anyone who has their eye on the lowest deductible offering. And this plan has unlimited in-network free doctor visits, virtual doctor visits and mental health visits, plus $0 generic drugs to manage health issues while giving you peace of mind.