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Thank you for partnering with Friday Health Plans.
The Federal IDR process is available only for certain services, such as out-of-network emergency services, certain services provided by out-of-network providers at an in-network facility, or out-of-network air ambulance services. The Federal IDR process is also only available if a state All-Payer Model Agreement or specified state law does not apply; otherwise, the state Agreement or law applies. To view information about the Federal IDR process, please review this document.
The Friday Health Plans portal is your one-stop shop where you can:
Sign up for the Friday Health Plans Provider Portal and submit your provider information for approved access.
Payer ID: H0657
Mailing/Claims Address: Friday Health Plans, PO Box 21594, Eagan, MN 55121 (If you send a claim to the Sidney, NE PO Box, it will be forwarded).
Provider Service: 844-805-5000
New Mexico Provider Support Email: NM-Providers@fridayhealthplans.com
Referrals and Prior Auth (Fax): 888-610-0019 or email email@example.com
Pharmacy-Prior Auth: Call 855-712-2779 or fax form to 833-434-0563
Contract Questions: NM-Providers@fridayhealthplans.com
Credential Contact for Current Providers: firstname.lastname@example.org
Open Negotiation Requests: IDR@fridayhealthplans.com
To speak with a nurse or obtain an authorization after hours, please call 844-805-5000. Translation services available.
Interested in joining the Friday Health Plans network?
You can inquire about being on the Friday Health Plans network by emailing us at NM-Providers@fridayhealthplans.com
NEW MEXICO UPDATES
Senate Bill 317 titled “No Behavioral Health Cost Sharing” (SB 317), signed into New Mexico law on April 8, 2021, becomes effective January 1, 2022, and is scheduled to expire on December 31, 2026. Among other requirements, SB 317 is requiring health plans to waive cost-sharing on behavioral health (BH) services. View the notice.