Member Hub

Friday Health Plans grew incredibly quickly, which is a testament to the strength of our mission of delivering affordability, simplicity and outstanding customer service.  Unfortunately, Friday has been unable to scale our financial infrastructure to match the pace of our growth and secure the additional capital required to run our business. As a result, in collaboration with the North Carolina Department of Insurance, we agree with the decision that it is necessary to wind down our North Carolina business operations in accordance with the regulations in the State.  While we are deeply disappointed, we believe this action is in the best interest of our members.

A Special Enrollment Period will open from July 2 – October 30, 2023, for members currently enrolled in Friday Health Plans of North Carolina, Inc. Friday members current health coverage will end at 11:59 pm on August 31, 2023. It is important that members make a new plan selection as quickly as possible during this Special Enrollment Period and enroll in a new plan prior to August 31, 2023, in order to avoid any gaps in coverage. Follow this link, for instructions on how to obtain a new plan. If members do not choose a new plan by October 30, 2023, they will be without coverage and have to wait until Open Enrollment to get health coverage.

Our top priority is to ensure that your access to benefits is uninterrupted during this process. Please contact Friday Health Plans with any questions or if you need assistance.

            Friday Customer Service: 844.521.7999

The North Carolina Department of Insurance is available to assist you at 1-855-408-1212.