The Right Level of Care for Every Situation

When it comes to finding the best possible care, we believe people should have a range of quality, wallet-friendly options to choose from for every unique situation. It’s essential to remember that the care level you get should correspond with your health needs. For example, going to the emergency room is only for true emergencies and will cost you the most money, so in most cases visiting urgent care is much cheaper as it is just a flat copay. Or if you just need to see a doctor about a general cold, visiting your primary care physician could be $0!

Below, we've outlined a list of all the care options you have access to as a Friday member. We've got you covered when and where you need it most from telehealth to mental health visits. 

Primary Care Doctor (PCP)

Your primary care doctor (PCP) is the health professional you select to be your main doctor to monitor your overall health. This is the doctor you see for routine care -- including your annual wellness visit -- and general health concerns. 

With many Friday health plans*, you get unlimited $0 primary care doctor visits. You just need to make sure your doctor is in the Friday network. Don't yet have a primary care doctor or OB/GYN? Find one near you.

Urgent Care 

Urgent care is a low-cost option for after-hours care of minor illnesses and injuries. This is the place to go to for common sprains, shallow cuts, rashes, sore throat, colds, and health concerns like a urinary tract infection. Check out the Friday network to find an urgent care center near you. 

DispatchHealth is an urgent care that comes to you. Offered in many areas in Colorado, Georgia, North Carolina, and Nevada, check out this convenient option for at home healthcare.

Telehealth Visits with Teladoc

Telehealth allows you to speak with a doctor by phone, web, or mobile app to get help for a wide range of non-emergency illnesses. Every Friday member can speak with a doctor 24/7 by phone or video for $0 with Teladoc. 

Not only can you use Teladoc when you are feeling under the weather, but also for $0 Teladoc mental health counseling visits**, so you can speak with a mental health professional from the comfort of your own home.

Emergency Care

Emergency room visits are for serious or life-threatening injuries or illnesses that require immediate attention. If it's an emergency, then head to the closest emergency room STAT. Your Friday health plan has you covered at any hospital’s emergency room in case of a true emergency. 

You can see the details of your plan's emergency room coverage here. 

Mental Health

Keeping your mind in tip-top shape is just as important as taking care of your body. At Friday, we cover mental health as an essential healthcare priority, with a network of great specialists.  

Most of our plans offer unlimited $0 mental health counseling***. Use our mental health resources page to find a therapist near you. 

As always, if you have any questions about your plan, benefits, or service, contact the Friday Care Crew. We're here to help!

*Catastrophic Plans come with three free visits in addition to your annual wellness exam.
**Covers counseling visits only. For members aged 18+.
***$0 counseling visits for many plans on Silver, Gold, and some Bronze plans.