How to Use Teladoc

“I need to see the doctor, what are my options?”

Sometimes it’s a visit to your doctor’s office. Other times it’s an appointment with the closest urgent care. Rarely (we hope) it’s a visit to the emergency room. And far too often, it’s a Google search that leaves you feeling convinced you could have any and every illness under the sun.

But there’s another option that’s faster than a doctor’s appointment, more convenient than urgent care, and, well, a heck of a lot more official than your Google search (no offense).

Meet Teladoc:

Teladoc is a telehealth service that allows you to speak with a doctor by phone, web, or mobile app 24/7. Teladoc is designed to handle a wide-range of non-emergency illnesses, like sinus problems, respiratory infection, allergies, urinary tract infection, the cold, and flu symptoms.

They can prescribe medications and will let you know if you need to see a doctor in-person or follow up with any additional visits.

$0 Teladoc Counseling Visits

Friday members can also use Teladoc to speak with a mental health professional. Simply log into your account and select "Request a Visit." You'll be able to talk to someone that fits your needs.

What does Teladoc cost?

As a Friday member, you can access Teladoc and speak to a doctor online or over the phone for a $0 flat fee with any Friday health plan. (This is an added service to your health plan, so it does not go to your deductible.)

Here’s how to access Teladoc:

You can access Teladoc two ways:

1. Through your Member Portal. Simply log into your account and click on the Teladoc link.
2. Visit Teladoc directly at this link and create an account.

It’s a great idea to set up your account now, even if you don’t need it today, so it’s ready to go when you need the service.

As always, if you have any questions about your plan, benefits, or service, contact the friendly Friday Care Crew.